Objection-handling coach
Analyzes recorded calls to surface which openers and rebuttals actually book meetings, so the whole team converges on what works and new reps ramp faster.
Call corpus being analyzed
Opened on the Whitmore estate specifically. Okafor was handling it and receptive; the executor is overwhelmed with the Hagerstown house. Booked a 30-min intro for next Tuesday.
Reached Susan briefly. Interested but mid-trial; asked us to call back after the 15th. Mentioned the Pace estate could use help.
Salazar liked the inventory-report angle for accounting. Referred us to the Marsh estate executor and asked for a sample closeout report.
Voicemail. Left a 20-second message referencing the Kim estate and our delay calculator.
Claude reviews the full call history and reports the openers correlated with booked meetings, the best response to each recurring objection, observed patterns, and concrete coaching tips.